Privacy policy

This Privacy Policy describes how Cerefolin (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use, or make a purchase from cerefolinen.shop (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

When you visit or use our Site, we may collect certain information about you, including:

Information You Provide to Us

When you place an order, create an account, contact us, or otherwise interact with our Site, we may collect information such as:

  • Your name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment and transaction information
  • Order history
  • Information you provide when contacting customer service

Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages you visit
  • Products you view
  • Date and time of your visit
  • General usage and interaction information

We may use cookies and similar technologies to help operate, analyze, and improve our Site.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Process payments
  • Ship products to you
  • Provide order confirmations and shipping updates
  • Respond to customer service requests
  • Communicate with you about your orders
  • Improve our products, services, and website
  • Personalize your shopping experience
  • Detect and prevent fraud, abuse, or security issues
  • Maintain and improve the security of our Site
  • Comply with applicable legal obligations
  • Send marketing communications when permitted by law and where you have provided appropriate consent

3. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to provide and improve our services.

Cookies may help us:

  • Keep items in your shopping cart
  • Remember your preferences
  • Understand how visitors use our Site
  • Measure advertising and marketing performance
  • Provide relevant content and advertisements

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site.

4. How We Share Your Information

We may share your personal information with trusted service providers that help us operate our business, including:

  • Shopify and ecommerce service providers
  • Payment processors
  • Shipping and fulfillment providers
  • Customer service providers
  • Website analytics providers
  • Marketing and advertising service providers
  • Fraud prevention and security providers

These service providers may process your information only as necessary to provide services to us.

We may also disclose information when required by law, legal process, governmental request, or when necessary to protect our rights, property, users, or the security of our business.

We do not sell your personal information for monetary consideration.

5. Shopify

Our online store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services to you.

Shopify may collect and process information about your use of our store in accordance with its own privacy practices.

6. Payment Information

Payments made through our Site may be processed by third-party payment providers.

We generally do not directly store your complete payment card information on our servers. Payment information may be securely processed by the payment provider you select at checkout.

7. Marketing Communications

If you choose to subscribe to our marketing communications, we may send you emails about products, promotions, offers, and other updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us.

Unsubscribing from marketing communications will not affect transactional messages relating to your orders.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Complete transactions
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal and regulatory requirements

The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request information about how your personal information is used
  • Opt out of certain marketing communications
  • Request a copy of certain personal information
  • Exercise other rights provided by applicable privacy laws

To exercise applicable privacy rights, please contact us using the information below.

We may need to verify your identity before completing certain requests.

11. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

Depending on the circumstances, these rights may include requesting access to, correction of, or deletion of your personal information and obtaining information about how your personal information is collected and used.

California residents may contact us using the information below to submit a privacy request.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

12. European Economic Area and United Kingdom

If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws, including rights to access, correct, delete, restrict, or object to certain processing of your personal information.

Where applicable, we process personal information based on lawful grounds such as:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent

Where processing is based on consent, you may withdraw your consent at any time.

13. Children's Privacy

Our Site is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

14. Third-Party Websites

Our Site may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable laws.

When we make changes, we will update the “Last updated” date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Store Name: Cerefolin
Website: cerefolinen.shop
Email: support@cerefolinen.shop